Business: Ensuring Your Practice is Strong – The Importance of Documentation

When you are in business you will need to have a system for documentation that will provide accurate files and, at the same time, free up your memory to perform important tasks.  Documentation that is done properly will give you accuracy and

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Business: Ensuring Your Business is Strong – What You Should Do If Someone Filed a Formal Complaint

Sometimes clients are unhappy with you, and no matter what you do to resolve the situation, they decide to file a formal complaint against you.  There are several things that you should do if and when this happens as follows:
1.  DON’T PANIC – This is not

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Business: Ensuring Your Business is Strong – How to Prevent Formal Complaints

It is difficult if not possible to keep everyone happy.  Sometimes clients feel that they have not been treated properly and decide to file a formal complaint.  There are several things

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Ensuring Your Business is Strong – Licences and Insurance

There are some costs of doing business that cannot be ignored without consequences.  Research will allow you to ensure that you have the proper licences and insurance to protect your business.
Licences:
1.  Professional licences – You

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Ensuring Your Business is Strong – Outlining Limits to Confidentiality

Most people think that confidentiality means that what you say will be protected without exception.  There are a number of laws which both the professional and client need to understand as limits to confidentiality before any services are provided.
Verbal information and

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Business – Understanding Your Value and How to Market it – 30 Things to Consider For Your Website

If you are planning to develop a website for your business, your will want to consider how you want that to be developed.  There are at least thirty things to consider before you even contact a web designer.
1.  Colour – Besides considering your favourite colour, you might want to do research about the psychological effects [...]

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Business – Understanding Your Value and How to Market it – Your Website and Blog

Sole professionals can greatly enhance their private practice by developing a website or blog.  Of course, the first advantage to doing this is that you must be very clear about who you are, what you offer and how you are going to present that to the internet world.  Although both are designed to present you [...]

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Business – Understanding Your Value and How to Market it – Preparing Referrals

There are times that you will not be able to help your clients and when this occurs it is important that you refer them to appropriate services who will help them.  Six things need to be considered when making referrals.
1.  Client Needs – In order to accurately prepare an appropriate referral, you will need

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Business – Understanding Your Value and How to Market it – Referrals

In order to have a strong, active and growing business, you will need to have good referral sources and also be able to provide good referrals for your clients to receive services that you do not offer.  Building and nurturing relationships with others will result in a steady stream of new clients for your practice.
There [...]

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Business: Understanding Your Value and Marketing it – Adding Value to Your Practice

There are a number of ways that you can expand your knowledge, sills and abilities as well as the services which you can offer your clients.  Following are five options which you might consider.
1.  Certified Substance Abuse

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