Ensuring Your Business is Strong – Professional Development

There is no maintenance in life.  You are either moving forward or going backwards.  Professional development is a way for you to move forward in a healthy way that will increase your knowledge, skills and abilities for the benefit of your clients.
There are several

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Business: Constructing Efficient Systems – Networking and Setting Up a Referral System

You and your clients will benefit from developing relationships with professionals in the community and ensuring that you know the proper procedures for completing an appropriate referral.  One of the things that I have learned over the years is to value the services and support offered by other organizations and businesses.
When you make a point [...]

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Business: Constructing Efficient Systems – Communicating With Staff and Contracted Workers

If you are going to be working with someone, it is important that you have clear communication, common goals and deadlines for completing tasks and a relationship that promotes harmony.  Without these, you will find that resentment builds and the work doesn’t get done on time or in an appropriate manner!
There are a number of [...]

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Business – Creating a Wonderful Environment – Stopping and Preventing Workplace Bullying

As a sole professional you are responsible for what happens in your practice.  This involves the way that people treat each other.  Stopping and preventing workplace bullying is an important aspect of protecting your business and you therefore need to understand it and the strategies that will be effective.
Lately, the emphasis in North America in [...]

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Business – Creating a Wonderful Environment – Ten Reasons Why People Will Want to Work With You

We live in a world where many people are unhappy.  Some do not like their jobs or trust others.  Many are hurt from personal relationship problems.  So many are looking for an opportunity to work with someone who will provide a healthy environment and recognize their contributions.
Sometimes the things that seem to be common sense [...]

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Business: Starting Or Developing a Private Practice For Solo Professionals-Leader Or Manager?

Often the words leader and manager are used interchangeably and there has been debate about the differences between them.  Generally speaking, however, leadership involves power through influence whereas management involves power by position.
I was raised in a family of entrepreneurs and therefore found it confusing to work in government agencies where focus was on the status-quo.  [...]

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Book Review: See You At The Top

Since the day that Zig Ziglar personally autographed his 1975 writing of See You At the Top for me, I have treasured this book.  At the time it was in its seventh printing with We Believe, Inc. of Dallas Texas and sold for $7.95   The original published title was “Biscuits, Fleas and Pump Handles”

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Relationships: Three Mistakes that Vendors Make with Their Clients and Customers

Frequently I hear individuals complain about places where they have gone for goods or services but were disappointed.  In fact, they often state “I will never go there again”.  The complaints that they have all seem to fall into one of three categories.  This article describes the three mistakes that upset clients and customers:

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Relationships: Seven Things You Can Do To Create a Great Relationship With Your Client

It sometimes seems that we are living in a world that has forgotten about how to provide customer service.  Many times I have heard individuals state that they have changed hairdressers, vehicle dealers or even grocery stores because they have felt slighted or believed they were not being treated with respect.  There are seven things [...]

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Politics: Do Those in Power Think They Are Above the Law?

I am always shocked to hear the news of politicians and business leaders who hit the headlines because of personal choices which ruin their reputations and jeopardize their careers. It seems that there are four basic areas in which the problems can be categorized:

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